Refund policy

At GP Pakistan, we are committed to delivering high-quality lubricants, fluids, and car care products. If you are not satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

• Returns are accepted within 7 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• Damaged, opened, or used products cannot be returned due to the nature of chemical and lubricant products.

Non-Returnable Items

• Opened or partially used lubricants, oils, fluids, or greases.
• Products damaged due to improper storage or handling by the customer.
• Sale or promotional items marked as final sale.

Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days to your original payment method.

How to Initiate a Return Contact us at [your email] or [your phone number] with your order number and reason for return.